Frequently Asked Questions
Everything you need to know about shopping with Oxen Sports
How long does shipping take for sports gear?
Standard shipping typically takes 3-5 business days. Express shipping is available for urgent orders and usually arrives within 1-2 business days.
What is the return policy for athletic footwear?
We offer a 30-day return policy on all footwear. Items must be in their original packaging and in unworn condition to qualify for a full refund.
Are your products covered by a warranty?
Yes, most Oxen Sports equipment comes with a 1-year manufacturer warranty against defects in materials and workmanship.
Do you offer team discounts for bulk orders?
Absolutely. For orders of 10 units or more for schools, clubs, or professional teams, please contact our sales department for tiered pricing options.
How can I track my order?
Once your order ships, you will receive a confirmation email containing a tracking number and a link to monitor your delivery status in real-time.
What payment methods do you accept?
We accept all major credit cards (Visa, MasterCard, Amex), PayPal, Apple Pay, and Klarna for interest-free installment payments.